I had the unfortunate experience of having to talk to CenturyLink about something, so I thought I would give the “Live Chat” feature a try. I wanted to know how much it would cost to have service for three iPhones and whether or not they would pay any cancellation fees with my current carrier.
I was asking too much. I am still not convinced that I was talking to a real human being; maybe I just have too much faith in humanity to believe this was a human operator.
Here is the transcript of the chat that took 15 minutes to get nowhere.